Student Insurance Group Criticized by Court for Poor Customer Service and Inefficiency

In a draft report released on July 17, the Cour des Comptes denounced the French student insurance group, La Mutuelle des étudiants (LMDE), for inefficiency and “very unsatisfactory” service. The student insurance group received an average satisfaction score of 2.33 out of 5 in tests run by the Court, the lowest score of any student […]

The Paradox in French Student Life: Insecurity in Insurance

On 12 December 2012, a report was published by a group of French senators who, “regularly questioned by families on the malfunctions” of the social security system for students (which provides health insurance, among other things), sought to “suggest emergency measures to simplify a system that suffers from a ludicrous complexity.” Beyond the short-term perspective, the […]